About Photon Therapeutics:
Photon Therapeutics develops advanced Ophthalmology solutions to improve animal health worldwide. We are seeking a veterinary professional with strong clinical experience and a passion for building global technical networks to support the adoption of our technologies.
Role Summary:
The Global Veterinary Technical Support Manager will provide expert technical support, foster relationships with key opinion leaders (KOLs), universities, distributors, and corporate partners, plus contribute to the development and execution of global strategies. This role is a hybrid position with extensive travel and cross-functional collaboration, combining clinical expertise with commercial acumen.
Key Responsibilities:
KOL & University Engagement:
- Establish and manage relationships with veterinary Ophthalmology KOLs globally where needed. Develop extensive knowledge of the network.
- Network KOLs for clinical use, studies, and demonstrations; gather feedback and create ROI analyses.
- Support the development of topic-specific and species-specific study networks.
- Develop and maintain relationships with veterinary universities in the UK, EU and globally, promoting Photon’s technologies and research collaborations.
- Support UK direct sales team
- Collaborate with HoS to deliver commercial goals
Corporate Engagement:
- Build relationships with corporate stakeholders in AMR, clinical guidance, and related areas.
- Collaborate with the Head of Sales (HoS) to develop and implement strategic initiatives.
Distributor & Sales Support:
- Facilitate initial seeding and KOL meetings with distributors.
- Provide technical support and training for distributor and internal sales teams.
- Attend exhibitions and industry events to demonstrate products and support marketing initiatives.
Technical Expertise & Training:
- Deliver clinical and technical guidance to internal teams, including sales, marketing, and engineering.
- Support product launches and pan-European corporate strategies in collaboration with the HoS.
- Maintain and update CRM systems with KOL, university, and distributor engagement data.
Cross-Functional Collaboration:
- Work closely with founders, engineers, sales, marketing, and executive assistants to drive commercial and strategic initiatives.
- Provide insights from field interactions to inform product development, marketing, and clinical strategies.
Requirements:
- 3–5 years of clinical veterinary practice experience.
- Proven industry experience with strong commercial acumen.
- Existing professional networks with KOLs, universities, and distributors is highly desirable.
- Comfortable with extensive travel across Europe and globally.
- Strong interpersonal, networking, and presentation skills.
- Ability to work collaboratively in cross-functional teams and independently.
- Experience managing CRM systems and reporting.
- Foster a high-performance culture focused on collaboration, motivation, fun, and results.
Desirable
- Bilingual (ideally English + another European language).
- Existing KOL and corporate relationships
What We Offer:
- Opportunity to work with innovative, unique technology.
- A global role influencing strategy, education, and clinical adoption.
- Dynamic, cross-functional environment with exposure to founders and leadership.
- Extensive travel and networking opportunities within the veterinary industry.
