Territory Business Manager- Photon Therapeutics
We passionately believe success is driven through building great teams with the resources and capabilities to create long term value for our customers.
This role has one overarching objective: Maximise the sales of the PhotonUVC in both referral and first opinion practices.
Key Responsibilities
Territory & Commercial Growth
- Own and develop a defined UK territory, with a strategic focus on referral centres (diplomats and certificate holders) and first-opinion vets in Companion animal, Equine and exotic settings.
- Segment and prioritise accounts to maximise adoption of PhotonUVC
- Manage the full sales pipeline from prospecting through to post-sale support
- Deliver revenue growth in line with commercial targets
- Balance in-person and virtual engagement to ensure effective coverage and ROI
Customer Engagement & Product Adoption
- Build strong, consultative relationships with veterinarians, ophthalmology specialists, clinical directors, and corporate stakeholders
- Lead PhotonUVC product launches within first-opinion and referral practices
- Conduct virtual scoping meetings with ophthalmologists and vets with a special interest in ocular health including peripatetic.
- Manage device trials to ensure clear objectives and strong conversion to sales
Training, Support & Customer Success
- Deliver in-person product training to practices, supported by virtual follow-up.
- Develop extensive knowledge of customer needs and communicate that to everybody within the organisation.
- Implement structured follow-up schedules (e.g., 1-month and 3-month usage reviews). Ensure we are seen as a high quality supplier that is really easy to deal with. Be at the heart of our mission to deliver exemplary customer service which aligns with the needs of our target customers.
- Collect and manage customer testimonials to support adoption and marketing activity
CRM, Reporting & Internal Collaboration
- Maintain accurate CRM data including segmentation, prioritisation, and forecasting
- Make the CRM our single, highly valuable source of customer information able to provide complete pictures of individual customer journeys, record all touchpoints and provide deep insights to enhance the efficiency of our commercial approach
- Coordinate billing and shipping information with internal teams
- Provide regular performance updates and reporting to the Head of Sales
- Work closely with KOLs and veterinary partners to convert demonstrations into long-term sales
Network Development & Market Expansion
- Build and maintain strong professional networks including corporates, JVPs, clinical committees, and AMR stewardship stakeholders
- Develop new business opportunities across zoos, exotic, and equine sectors.
- Represent PhotonUVC at regional and national veterinary exhibitions in the UK and potentially Europe.
Skills & Experience
Essential
- 3–5 years’ sales experience within the animal health industry
- Veterinary, animal science, or related scientific background
- Proven success in consultative selling and relationship management
- Experience managing a sales pipeline end-to-end
- Strong organisational, communication, and negotiation skills
Desirable
- Existing relationships with corporate veterinary groups, referral centres, or ophthalmologists
- Experience selling medical or specialist veterinary devices
Personal Attributes
- Highly motivated self-starter with strong commercial drive
- Results-oriented and accountable
- Professional, credible, and confident engaging at all levels
- Comfortable working independently in a growing, hybrid environment
- Foster a high-performance sales culture focused on collaboration, motivation, fun, and results.
- Thrive in a start up situation
